A. The minimum order amount is $700 per order. Regardless of the products, you can place an order as long as the total order amount exceeds $700.

A. Of course, it’s possible. You just need to order a total of at least $700.

A. Currently, the available shipping carriers are FedEx and DHL.

The shipping cost is approximately $20 per 100 photocards on average. However, the exact shipping cost can be confirmed at the time of order, as it may vary depending on packaging and other factors. Generally, DHL is more than 10% more expensive than FedEx. Nevertheless, DHL offers faster and safer delivery, so please choose your preferred carrier when placing an order.

To celebrate the launch of our new platform, we are offering a limited-time free shipping event for one month, starting from the opening date on January 13. Don’t miss out on this free shipping benefit, available until February 12!

The average processing time for shipment is within 1 week after payment confirmation. However, it may vary depending on stock availability and holidays, and it could take up to a maximum of 2 weeks. Once the order is shipped, we will share the tracking number with you. After shipment, please use the carrier’s tracking system to monitor the delivery status.

A. Shipping within Korea is currently unavailable. We apologize for the inconvenience.

A. Currently, the available payment methods are Eximbay and Bank Deposit. If you encounter any issues with payment or are unable to proceed with the available methods, please contact us at sales@infludeo.com.

A. We offer a one-time free shipping benefit for first-time customers.
For additional benefits regarding bulk orders and regular purchases, please contact us at sales@infludeo.com on website.

A. You can sell both online and offline. As long as the sales channel is under your control, you are free to sell through any platform.

However, reselling our products to other wholesalers is not allowed. If such cases are discovered, we may claim compensation. Distribution or resale rights can only be granted if there is a contract agreed upon with your company and POCAMARKET.

A. Please contact us at sales@infludeo.com, and we will respond promptly.

A. If you have not received your order or if your order has been lost, please contact us at sales@infludeo.com. We will check with the shipping carrier and guide you through the process of either receiving a refund or having the order reshipped.

If you have received your order but it was damaged, please take a photo showing both the damaged package and the shipping label with the tracking number clearly visible, and send it to us at sales@infludeo.com. We will verify the issue with the shipping carrier and guide you on how to receive a refund or a replacement.

Please note that if there is insufficient evidence, a refund may not be possible.